SHARON  TOW

6524 Davidson St.   Richland Hills, Texas 76118

Mobile:  817-304-4481

sharontow@gmail.com

 

 

Objective: Seeking position in an administrative & clerical position, including accounting clerk, customer service, receptionist, billing, or combination

Self-directed administrative professional with extensive experience in all areas of , general office and executive support, and  medical office as well as small team management Proven ability to communicate well with diverse groups and individuals. Organized and efficient with multi-tasking skills in a fast paced environment.

 

SUMMARY OF QUALIFICATIONS

 

·Experienced professional with over 20 years accomplished  in general office, customer service,  and  related administration skills including multi-tasking skills and computer skills –PSI  Management, Microsoft Office, Excel, Quick Books, Oracle, People Soft, Sycle, Website Tonight, 10 key, Custom A/R programs

·Administrative and Customer Service, Accounting Clerk, Accounts Receivable Manager

·Demonstrated excellence in customer service, serving both internal and external clients

·Medical Office –Front Office manager, Patient Care Coordinator, and all related duties with Front Office

·Proven leadership skills in training new staff and contributing in candidate selection process

 

 

 

PROFESSIONAL EXPERIENCE

 

Receptionist/Accounting Clerk

    Ovation PrintingFort Worth, Tx August 24,2012 – January 8, 2014

 

Duties

- Greet clients, vendors

-Transfer all calls

-Receive/ dispense faxes

-PSI for PO 3 way matching of invoices, PO's and supporting documents needed for payment, etc

-Prepare requisitions through PSI for supplies ordered

-Maintain / distribute internal and external contact information for all officers, sales dept, and accounting office

-Verified Daily Attendance Records for 120 employees

-Verify/Submit vacation  records daily

-Quickbooks -Enter Vendor bills for payment

-Dispense vendors checks

-Dispense and receive clients proofs for printing services

-Sort/Process/Dispense mail

-Order all office and janitorial supplies

 

 

 

 

 

Sharon Tow pg 2 con’t

 

Office Management

    Jones Hearing and Audiology                                Irving, Texas  December 1, 2011 – August 22,2012

 

Duties

     -Front Office Manager

     -Patient Care Coordinator

     -Medical Receptionist

     -Schedule appointments

     -Maintain Patient files and charts

     -Account billing-post all daily transactions and monies, bi-monthly statements prepared and mailed

     -Balance accounting worksheets daily, weekly, monthly   

     -Shipping, receiving,and charting of hearing aid equipment

     -Daily deposits of monies and credit cards

     -Insurance verification

     -Order and maintain office supplies and equipment

     -Multi-line telephones

     -Medicare, Medicaid, Workman's Comp, and DARS billing experience, as well as private insurance patient billing

 

 

Administrative Support

       Office Team  - Temporary Staffing                           Fort Worth, Texas  Sept 2011 – Dec 1, 2011

       Pridestaff – Temporary Staffing                                Bedford, Texas       August 2011 – Dec 1, 2011

Duties

      - Receptionist

      - Front Office

      - General Office Administrative duties

      - Accounting Administrative duties

      - Payables matching/verification of billing

      - Invoice Verification/printing

 

 

 

Administration Support / Durable Medical Equipment Customer Service Rep / Accounts

Med Care Medical Supply                                      Graham, Tx          April 2011 – June 2011

I was hired for this position as full time. However at the end of 2 months, the company had to revise their financial obligations to meet financial restructuring and lay-offs began. I was the last full time hired, therefore first one to be laid off.

Duties

-      Front office – First contact person for clients

-     Receptionist multi-lines

       -      Customer Service Representative/ Durable Medical Equipment Showroom

        Including oxygen and related supplies, diabetic supplies, walkers, wheel chairs, braces,

        ostomy supplies

       -      Pre-billing representative – entered information on customer billing forms readying them for final     

        billing to Medicare, Medicaid, Private Insurance

-      Insurance Verification inc. Medicare and Private Insurance    

-Maintain customer files in accordance with HPPA regulations

-Sales and service for products and equipment including Medicare and Medicaid approved

products for clients

 

 

provides secretarial and administrative support services, preparing correspondence, scheduling meetings, maintaining files,conducting special projects and assignments.Receives and screens visitors.telephone calls, relays accurate messages, and answers routine inquiries. Prepare correspondence, reports, charts, and graphs, which may be confidential in nature The Administrative Assistant . Coordinates meetings, conferences, travel arrangements, schedules appointments, classifies, sorts and files correspondence, articles, reports, and other documents. Take, prepare, and distribute minutes to appropriate personnel. Reviews and distributes mail.,cashier and related transactions,invoicing, receptionist,chain supply,excellent customer skills, strong attention to detail, strong organizational skills, Quickbooks, A/R, Microsoft Word, Excel, banking and deposits, front office, customer service, PSI, accounting clerk

 

 

 

 

 

Sharon Tow Pg 3 con’t

 

Administration Support          

Fort Worth Butane, aka The Grill ShoppeHaltom City, TX         over 20 years

                                                                                                September 1978 – September  2010

General Office Duties 

                 Customer Service

·         Receptionist- multi-line telephone

·         Scheduled appointments and conferences

·         Maintained customer files

·         Typed correspondence, reports, schedules

·         Schedule and routing of  deliveries        

·         Responsible for daily computer data entry of  customer communications, payments, A/ R

·         Small team management

·         Greet visitors and clients

·         Copied all necessary documents for distribution to customers or employees

·         Entered daily sales into A/R program

·         Execute and confirm travel arrangements

·         Dispatch propane deliveries (owner sold commercial/route propane part of buisness several years ago)

·         Received receipts and deposited all monies

·         Placed vendor orders to warehouses

·         Maintained office supplies and ordering

·         Prepared time cards for payroll entry

·         Entered payroll into QuickBooks

·         Processed payments, debits, and credits for AP/AR

·         Cashier/ sales, parts, etc

Bookkeeping and Payroll:

-Utilized QuickBooks Pro program for bookkeeping and AR duties

-Transacted daily bank deposits and credit card clearing

-Posted all daily sales and company transactions

-Generated reports for internal auditing and tax preparation

-Performed filing and records maintenance

-Processed weekly payroll

-Adhered to all local, state, and federal withholding guidelines

Staffing:

-Screened applicants, verified employment, and partnered with owners to provide feedback on candidate selection

-Maintained employee files and secured information as necessary

 

  Education:

Baylor University

Texas Christian University

TCC , Continuing Education courses

 

 

 

provides secretarial and administrative support services, preparing correspondence, scheduling meetings, maintaining files,conducting special projects and assignments.Receives and screens visitors.telephone calls, relays accurate messages, and answers routine inquiries. Prepare correspondence, reports, charts, and graphs, which may be confidential in nature The Administrative Assistant . Coordinates meetings, conferences, travel arrangements, schedules appointments, classifies, sorts and files correspondence, articles, reports, and other documents. Take, prepare, and distribute minutes to appropriate personnel. Reviews and distributes mail.,cashier and related transactions,invoicing, receptionist,chain supply,excellent customer skills, strong attention to detail, strong organizational skills, Quickbooks, A/R, Microsoft Word, Excel, banking and deposits, front office, customer service, PSI, accounting clerk